Online Store Policy
Last updated: January 12, 2021
OCI Partners, LLC (“us”, “we”, or “our”) operates the Orleans County Tourism website (the “Service”).
This page informs you of our policies regarding the Service of shopping for merchandise on this website, including the collection, use and disclosure of Personal Information when you use our Service.
We will not use or share your information with anyone except as described in this Online Shopping Policy.
We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Online Shopping Policy, terms used in this Online Shopping Policy have the same meanings as in our Terms and Conditions, accessible at http://orleanscountytourism.com
Information Collection And Use
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information (“Personal Information”) may include, but is not limited to:
- Email address
- Telephone number
We collect information that your browser sends whenever you visit our Service (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.
We use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
We have contracted with OCI Partners, LLC, a third party company to sell official Orleans County merchandise on behalf of Orleans County, NY. OCI Partners, LLC procures the merchandise with approval of the Orleans County Chief Administrative Officer and handles all aspects of the sale including collecting payment, shipping, reporting state sales tax annually and reporting sales to Orleans County quarterly.
These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
OCI Partners, LLC uses PayPal to collect online payments using credit or debit cards for our merchandise from this website. Once you submit your order, you will be directed to PayPal’s website. A PayPal account is not required to purchase our products.
Orders will be processed within 24 hours of receiving them. Delivery will depend on the location of the customer. OCI Partners, LLC will deliver the merchandise within Orleans County within 24-48 hours at no cost to the customer. We use USPS Priority Mail to deliver merchandise outside of Orleans County. Expect 3-5 business days for delivery during normal shipping seasons and longer during the holiday season. We do not ship internationally.
Returns & Refunds
OCI Partners, LLC accepts returns within 30 days of purchase for a 95% refund or exchange for similar item.
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
Links To Other Sites
We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Our Service does not address anyone under the age of 18 (“Children”).
We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we discover that a child under 18 has provided us with Personal Information, we will delete such information from our servers immediately.
Compliance With Laws
We will disclose your Personal Information where required to do so by law or subpoena.
We may update our Online Shopping Policy from time to time. We will notify you of any changes by posting the new Online Shopping Policy on this page.
You are advised to review this Online Shopping Policy periodically for any changes. Changes to this Online Shopping Policy are effective when they are posted on this page.
If you have any questions about this Online Shopping Policy, please contact us.